Williams Lea Group Limited logo

Receptionist/Front of House Associate

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling

Job Description

Our client is a distinguished company known for maintaining a professional and welcoming environment for both employees and visitors. Operating predominantly within a corporate and hospitality framework, the company prioritizes excellence in client interaction and internal support functions. By emphasizing a collaborative and meticulously organized workplace culture, this organization stands out for fostering a setting that encourages efficiency, professionalism, and top-notch customer service. The company ensures its front desk and reception areas reflect its commitment to these values, offering a seamless experience for all guests and staff alike. This role is integral to upholding the company’s reputation as a leader... Show More

Job Requirements

  • Minimum 2 years of relevant experience
  • Proficiency in Microsoft Office Suite
  • Strong verbal and written communication skills
  • Ability to prioritize and manage multiple tasks
  • Professional demeanor and attire
  • Technological proficiency
  • Ability to lift up to 50 pounds
  • Attention to detail
  • Self-motivated attitude
  • Experience with A/V equipment is a plus
  • Ability to work both independently and in a team

Job Qualifications

  • Minimum 2 years of experience in a receptionist, administrative, or front-of-house role, preferably in a corporate, legal, banking, or hospitality setting
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong interpersonal and communication skills (verbal and written)
  • Ability to manage multiple tasks and prioritize effectively
  • Professional demeanor and attire required
  • Technologically adept and quick to learn new systems
  • Ability to lift up to 50 lbs. regularly
  • Strong attention to detail and problem-solving skills
  • Self-motivated with a positive, can-do attitude
  • Experience with A/V equipment setup is a plus
  • Ability to work independently and collaboratively in a team environment

Job Duties

  • Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner
  • Transfer calls to appropriate individuals
  • Greet clients and visitors to the office with warmth and professionalism
  • Notify employees of visitor's arrival when necessary
  • Provide high level services to staff, clients and guests
  • Communicate with manager and client on job or deadline issues
  • Handle additional projects as assigned
  • Handle sensitive and/or confidential document and information
  • Maintain visitor logs and issue temporary badges as needed
  • Notify employees of guest arrivals and manage visitor flow
  • Provide concierge-level support including coordinating transportation, making local dining, hotel and entertainment recommendations, providing directions and building navigation assistance, managing lost-and-found items and inquiries, supporting VIP guest experiences with personalized service
  • Manage meeting room reservations and ensure rooms are set up per client specifications (A/V, catering, supplies)
  • Prepare and maintain beverage stations and kitchen areas daily
  • Coordinate catering orders and maintain inventory of hospitality supplies
  • Clean and reset conference rooms post-use
  • Receive and process print requests from staff and clients
  • Operate and troubleshoot basic office equipment (printers, copiers, scanners)
  • Ensure timely delivery and quality control of printed materials
  • Maintain inventory of print supplies and coordinate replenishment
  • Assist with onboarding and training of new hires
  • Support internal teams with ad hoc administrative tasks and special projects
  • Maintain a clean, organized, and professional front office environment
  • Provide backup support to Workflow Coordinator/Office Services teams as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.