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Receptionist/Front Desk

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Work-life balance

Job Description

Join our team as a Receptionist/Front Desk professional at our healthcare facility located in Henderson, KY. We are a patient-centered organization dedicated to providing exceptional medical services with a focus on compassionate care and efficiency. As a full-time employee working Monday through Friday day shifts, you will be an essential part of our front-line staff, ensuring every patient experience begins with a warm welcome and smooth administrative process.

Our facility prioritizes excellence in patient interactions, operational precision, and team collaboration. We offer a fast-paced and dynamic work environment where attention to detail and adaptability are highly valued. With comprehen... Show More

Job Requirements

  • High School graduate or equivalent
  • one year of related work experience preferred
  • excellent guest service, communication and multi-tasking skills required
  • able to perform under pressure and emergency conditions
  • mental and physical flexibility to meet dynamic healthcare demands
  • decision-making capacity within organization policies and standards of care
  • must have valid driver’s license
  • willing to submit to background check and oral drug screen

Job Qualifications

  • High School graduate or equivalent
  • one year of related work experience preferred
  • excellent guest service skills
  • strong communication and multi-tasking abilities
  • able to perform under pressure and emergency conditions
  • mental and physical flexibility to meet healthcare environment demands
  • decision-making capacity within policy parameters
  • valid driver’s license and willingness to submit to background check and oral drug screen
  • experience with eClinical Works is a plus

Job Duties

  • Greet patients promptly and courteously at each visit
  • assist new patients with registration and review their information for completeness
  • verify and update patient information using the Kiosk System
  • schedule follow-up appointments according to clinic protocols
  • make return appointments, provide slips, and complete patient check-outs in the system
  • balance the cash drawer and tally copays for daily encounter reports
  • run end-of-day reports on check scanners and credit card machines
  • scan and file patient information into the EMR system
  • monitor the waiting room for patient flow and keep the area neat and orderly
  • answer incoming calls and take accurate messages
  • distribute incoming faxes and send outgoing faxes
  • provide coverage for other employees as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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