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Receptionist/Front Desk

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.75 - $17.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Paid holidays
Work-life balance

Job Description

Our organization, located in Henderson, Kentucky, is a respected healthcare provider committed to delivering exceptional patient care in a compassionate and efficient manner. We operate in a dynamic healthcare environment where patient satisfaction and operational excellence are paramount. We focus on fostering a welcoming atmosphere for patients and staff alike, ensuring that every interaction contributes to a positive healthcare experience. Our commitment extends not only to quality healthcare services but also to creating a workplace that values its employees through comprehensive benefits, supportive management, and a culture of teamwork and continuous improvement.

We are currently seeking a full-time Receptionist/Front Desk... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of related experience preferred
  • excellent communication skills
  • strong multitasking ability
  • ability to work under pressure
  • mental and physical flexibility
  • decision-making skills within organizational guidelines
  • valid drivers license
  • willingness to submit to background check and oral drug screen

Job Qualifications

  • High school graduate or equivalent
  • one year of related work experience preferred
  • excellent guest service skills
  • strong communication and multi-tasking abilities
  • ability to perform under pressure and emergency conditions
  • decision-making capacity within organizational policies and standards of care
  • valid drivers license
  • willingness to submit to background check and oral drug screen
  • experience with eClinical Works is a plus

Job Duties

  • Greet patients promptly and courteously at each visit
  • assist new patients with registration and review their information for completeness
  • verify and update patient information using the Kiosk System
  • schedule follow-up appointments according to clinic protocols
  • make return appointments, provide slips, and complete patient check-outs in the system
  • balance the cash drawer and tally copays for daily encounter reports
  • run end-of-day reports on check scanners and credit card machines
  • scan and file patient information into the EMR system
  • monitor the waiting room for patient flow and keep the area neat and orderly
  • answer incoming calls and take accurate messages
  • distribute incoming faxes and send outgoing faxes
  • provide coverage for other employees as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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