Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401k
Paid Time Off
Paid sick leave
Employee stock purchase plan
Job Description
First American's Direct division is a well-established leader in the real estate industry, providing comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Founded in 1889, First American (NYSE: FAF) has maintained a steadfast commitment to its people, fostering a culture that emphasizes inclusivity, support, and empowerment. The company’s dedication to its employees is reflected in its impressive track record, having been named to the Fortune 100 Best Companies to Work For list for ten consecutive years. Additionally, First American has been recognized as a best place to work for women, diversity, and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in an office environment or customer service preferred
- excellent verbal and written communication skills
- knowledge of Microsoft Office applications and willingness to learn new technology
- strong interpersonal skills with a passion for helping people
- ability to work well within a team and meet commitments
- organized and able to handle multiple tasks efficiently
Job Qualifications
- Passion for meeting new people and helping them get what they need
- excellent verbal and written communication skills
- knowledge of Microsoft Office applications and willingness to learn other technology as needed
- strong work ethic and reliability in meeting commitments
- ability to thrive in a team environment working together to exceed customer expectations
- previous experience working in an office environment or dealing with the public is preferred
- high school diploma or equivalent
Job Duties
- Greet, interact, and assist visitors and customers
- answer and direct incoming phone calls
- support the team by gathering, reviewing, and preparing documents
- maintain accounts
- set up appointments
- assemble document packages
- receive, sort and route mail
- order and maintain office supplies and equipment
- assist in the escrow process such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
- communicate regularly with customers during the escrow process flow
- interpret various agreements as they relate to escrow closings
- work with a variety of technologies to enable escrow transactions and assist customers to ensure a phenomenal customer experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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