First American logo

First American

Receptionist/Escrow Assistant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.75
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid sick leave
Employee stock purchase plan

Job Description

First American is a well-established company with a long history dating back to 1889, known for its dedication to its people and passion for delivering comprehensive title insurance protection and professional settlement services. As a publicly traded company on the New York Stock Exchange (NYSE: FAF), First American has not only built a reputation for excellence in the real estate industry but has also earned recognition for its inclusive, people-first culture. The company has been named to the Fortune 100 Best Companies to Work For list for ten consecutive years and has received numerous accolades as a best place to... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience working in an office environment or dealing with the public is preferred
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office applications
  • Willingness to learn other technology as needed
  • Strong work ethic
  • Ability to thrive in a team environment
  • Passion for meeting new people and helping them get what they need

Job Qualifications

  • High school diploma or equivalent
  • Previous experience working in an office environment or dealing with the public is preferred
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office applications
  • Willingness to learn other technology as needed
  • Strong work ethic
  • Ability to thrive in a team environment
  • Passion for meeting new people and helping them get what they need

Job Duties

  • Greet, interact, and assist visitors and customers
  • Answer and direct incoming phone calls
  • Support the team by gathering, reviewing, and preparing documents
  • Maintain accounts
  • Set up appointments
  • Assemble document packages
  • Receive, sort, and route mail
  • Order and maintain office supplies and equipment
  • Assist in the escrow process including opening orders, inputting closing statement information, preparing documents for closing, handling disbursement and follow-up
  • Communicate regularly with customers during the escrow process
  • Interpret various agreements related to escrow closings
  • Work with various technologies to enable escrow transactions and assist customers

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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