Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.83 - $15.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
403(b) Retirement Plan
fitness center access
Tuition Assistance
Employee assistance program
Pet insurance
Job Description
Covenant Living of Bixby is part of a nation-wide family of Continuing Care Retirement Communities dedicated to providing exceptional living experiences for older adults. With a strong commitment to compassionate care, innovative programming, and supportive environments, Covenant Living has built a reputation as a trusted provider of senior living services. The community emphasizes safety, social engagement, and personalized care to ensure each resident enjoys a fulfilling and active lifestyle. Covenant Living operates with a professional team that fosters a positive, respectful, and welcoming atmosphere for residents, their families, and staff alike.
The Concierge/Receptionist role at Covenant Living ... Show More
The Concierge/Receptionist role at Covenant Living ... Show More
Job Requirements
- High school education or equivalent
- knowledge of assisted living and residential healthcare
- ability to communicate effectively in English both verbally and in writing
- strong organizational and multitasking skills
- ability to maintain confidentiality
- computer proficiency including Microsoft Office Suite
- friendly and professional telephone manner
- ability to remain calm under emergency situations
- genuine interest in working with older adults
Job Qualifications
- High school education or equivalent
- knowledge of assisted living and residential healthcare environments
- experience in concierge customer service is helpful
- highly organized and detail-oriented
- excellent interpersonal and communication skills both verbal and written in English
- pleasant telephone voice and professional demeanor
- ability to remain calm during emergency situations
- commitment to maintaining confidentiality of resident information
- proficiency with Microsoft Office Suite
- interest in and desire to work with older adults
Job Duties
- Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner
- transfer calls appropriately to other department areas
- monitor emergency system and direct staff to emergent situations
- call emergency personnel as appropriate
- conduct wellness checks as needed
- assist visitors and ensure proper sign-in and badge wearing
- maintain cleanliness and organization of reception desk and lobby
- facilitate resident transportation requests and maintain transportation calendar
- communicate transportation updates to drivers and staff
- assist residents with signing up for events and activities
- collect fees and manage updates to activities
- assist staff with office equipment and monitor supplies
- monitor incoming packages and notify residents and departments
- input data for maintenance requests into Worxhup system
- maintain guest and transportation calendars and census reports
- communicate urgent needs to leadership or relevant staff
- complete monthly ancillary charge sheets and submit invoices
- support business office with clerical duties
- manage employee lunch tickets and cash
- assist with rent check collection and statements as per established process
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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