Samuel Engineering Inc

Receptionist/Client Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
long-term disability
Paid Time Off
employee recognition programs
Professional development opportunities

Job Description

Samuel is a well-established company known for its exceptional workplace culture and commitment to employee well-being. Recognized repeatedly by USA Today as one of the Top Work Places, Samuel has built a reputation not only for its professional excellence but for fostering a supportive environment where employees and their families feel valued. With many employees staying for over 20 years, the company exemplifies stability, growth, and employee satisfaction. The organization offers outstanding benefits such as free medical, dental, and life insurance, along with long-term disability coverage, ensuring that team members enjoy comprehensive support that contributes to their overall work-life balance... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in a receptionist or client service role preferred
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a friendly demeanor
  • Proficiency in Microsoft Office suite or similar software
  • Ability to multitask and stay organized in a busy office environment
  • Capacity to remain calm and professional under pressure
  • Reliable and punctual work ethic

Job Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Excellent organizational abilities
  • Proficiency in basic scheduling and computer tasks
  • Ability to maintain professionalism in fast-paced environments
  • Customer service oriented mindset
  • Experience in client-facing roles preferred

Job Duties

  • Mobilize resources to execute an excellent client experience
  • Greet and assist clients, visitors, and employees with professionalism and warmth
  • Maintain a clean, organized, and welcoming reception area
  • Coordinate client visits and check-ins to ensure a smooth experience
  • Provide hospitality services such as refreshments, conference room setup, scheduling support and general assistance
  • Maintain positive client relationships, representing Samuel with integrity and dedication
  • Monitor and respond to client needs with a service-oriented mindset
  • Gather feedback and contribute ideas to improve client experience and office operations
  • Remain calm, flexible, and professional in a fast-paced environment
  • Maintain and update Samuel resumes for staff as needed for project proposals and business development
  • Coordinate distribution and management of business access cards and parking passes for employees and visitors
  • Assist with monthly Samuel newsletters and organize employee celebrations, such as birthdays and work anniversaries
  • Provide consistent front desk and phone coverage, directing calls and visitors with professionalism
  • Distribute company-wide communications, including electronic publications updates and internal announcements
  • Maintain and update emergency evacuation lists, including daily sign-in sheets
  • Support planning and execution of Lunch & Learn sessions and other employee events
  • Prepare new hire name plates and welcome materials in coordination with HR

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location