You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Compensation
Hourly
Range $15.00 - $19.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our dealership is a reputable automobile sales and service company committed to delivering exceptional customer experiences and maintaining high customer satisfaction ratings. We pride ourselves on our commitment to quality service and continuous improvement, aiming to foster strong relationships with our customers. With a team-oriented approach, our dealership integrates sales, service, production, and administrative departments to ensure a seamless and satisfying customer journey from start to finish. We invest in our employees by providing a professional environment that encourages personal growth, skill enhancement, and the opportunity to contribute meaningfully to our company’s success.
The role of the Customer Servic... Show More
The role of the Customer Servic... Show More
Job Requirements
- high school diploma or equivalent
- valid driver’s license
- ability to read and comprehend instructions and information
- professional personal appearance
- excellent communication skills
- ability to meet company’s production and quality standards
- ability to move throughout the company facility for most of the shift
- ability to spend time indoors in air-conditioned areas
- ability to sit on a regular basis
- ability to stand on a regular basis
- ability to walk on a regular basis
- ability to bend, twist and/or stoop infrequently
- ability to kneel and/or squat infrequently
- ability to lift 10 lbs to 25 lbs
- ability to reach and/or lift overhead infrequently
- ability to climb stairs
- ability to perform repetitive hand/finger movement on a regular basis
- ability to grasp/grab with hands infrequently
- ability to push and pull infrequently
- willingness to work evening, weekend and holiday hours as required
Job Qualifications
- high school diploma or equivalent
- experience working with customer satisfaction index questionnaires or surveys is a plus
- excellent communication skills
- ability to meet production and quality standards
- professional personal appearance
- problem solving skills
- ability to process data and organize it for management analysis
Job Duties
- Administer customer satisfaction index questionnaires to customers
- analyze questionnaire outcomes and determine dealership grading
- communicate CSI results effectively to management and employees
- assist customers by routing inquiries to the appropriate contact or department
- interact with customers through face-to-face, phone, or other communication channels
- provide courteous and prompt telephone and in-person transactions
- stay updated on automobile business terminology and product technology changes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All