Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Training and Development
Employee Discounts
Job Description
SWBC is a prominent financial services company known for delivering comprehensive insurance, mortgage, and investment services. Established with a mission to provide excellent customer service and innovative solutions, SWBC prides itself on fostering a collaborative workplace environment that values diversity and inclusion. As a dynamic organization, SWBC supports both individual and business clients through tailored financial products and expert guidance, ensuring customer satisfaction and trust. The company operates with a commitment to integrity, responsiveness, and continuous improvement, carving a niche in the competitive financial services industry. With a workforce that thrives on teamwork and professional growth, SWBC offers ample opportunities... Show More
Job Requirements
- High school diploma or GED required
- Minimum of one (1) year of experience answering a multi-line phone system, administrative support, or related experience, preferably in a customer service or financial services environment
- Experience working with a multi-line phone system and other basic office equipment
- Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills
- Able to type 35 WPM accurately and have a basic knowledge of computers
- Bilingual in Spanish is required
- Able to sit for long periods of time while operating the phone system and related activities
- Able to lift 10 - 20 lbs of packages or deliveries
- Possess reliable transportation to support flexible work schedule
- Able to be available to work Monday-Friday with flexibility to work overtime as needed
- Reliable and good team player
Job Qualifications
- High school diploma or GED
- Minimum of one year of experience answering a multi-line phone system, administrative support, or related experience, preferably in a customer service or financial services environment
- Experience working with a multi-line phone system and other basic office equipment
- Excellent interpersonal, organizational, communication (both written and oral), and telephone etiquette skills
- Able to type 35 WPM accurately and have a basic knowledge of computers
- Bilingual in Spanish
Job Duties
- Receives over-flow calls on a multi-line phone system
- Screens and/or directs calls to appropriate department and/or staff member
- Obtains proper information from caller such as caller's name, nature of business, and person being called upon
- Greets screens and/or directs visitors to appropriate department and/or staff member by obtaining the proper information such as visitor's name, nature of business, and person being called upon
- Maintains, creates, and issues access badges to visitors, contractors, new employees, and current employees on an as needed basis
- Provides administrative support to other departments on an as needed basis
- Provides intermittent training and assistance to switchboard relief operators
- Assist other PEO departments with projects/tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter