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Receptionist/Administrative Assistant - Human Resources

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
long-term disability insurance
short-term disability insurance
Retirement programs with employer contribution
Paid Time Off
Paid holidays
Employee Discounts

Job Description

Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is a prestigious cultural and educational institution located in Bloomfield Hills, Michigan, approximately 20 miles north of downtown Detroit. The community is acclaimed globally as one of the premier centers for education, science, and the arts. Cranbrook consists of multiple distinguished elements including a graduate Academy of Art, a contemporary Art Museum, a Center for Collections and Research, House and Gardens, Institute of Science, and extensive Pre-K through 12 independent college preparatory schools serving more than 1,600 students. This unique educational complex attracts thousands of visitors each... Show More

Job Requirements

  • A high school diploma or GED is required
  • Requires two years of clerical/administrative experience
  • Proficiency in Microsoft Office and database entry
  • Excellent customer service skills
  • Ability to interact positively and effectively with internal and external constituents
  • Must have a calm and professional demeanor
  • Strict maintenance of confidentiality is required

Job Qualifications

  • High school diploma or GED
  • Two years of clerical/administrative experience
  • Proficiency in Microsoft Office and database entry
  • Excellent customer service skills
  • Ability to interact positively and effectively with internal and external constituents
  • Strong communication skills
  • Ability to maintain confidentiality
  • Experience working with diverse groups including executives and the public

Job Duties

  • Answer incoming telephone calls with a positive and pleasant demeanor, determine purpose of the calls, and forward calls to appropriate personnel or department
  • Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel
  • Interact efficiently and positively with the general public, visitors and employees across Cranbrook’s community with a strong customer service philosophy
  • Retrieve messages from voicemail and forward to the appropriate personnel
  • Answer questions about Cranbrook and provide callers with address, directions, and other information
  • Maintain check-in logbook at the front desk, making sure visitors and staff sign in and out
  • Monitor visitor access in accordance with Cranbrook House security protocols

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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