Receptionist/Administrative Assistant

Grand Rapids, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

team environment

Employee Discounts

Job Description

CU*Answers is a well-established financial cooperative service provider known for delivering innovative technology solutions and superior client service to credit unions across the United States. Founded on cooperative principles, CU*Answers is committed to supporting credit unions through integrated data processing, education, and client services. The organization prides itself on a collaborative team environment that blends technology, client support, and education to achieve strong business outcomes and member satisfaction. As a cooperative, CU*Answers fosters a unique company culture emphasizing mutual respect, support, and cooperative values that guide every interaction and project internally and externally.

This Administrative Assistant position plays an ... Show More

Job Requirements

High school diploma GED or equivalent
one to two years prior office experience in administration or customer service
proficiency with Microsoft Office suite including Outlook Word Excel and PowerPoint
strong verbal and written communication skills
excellent organizational and multitasking abilities
ability to maintain professionalism and positive attitude in a fast-paced environment
reliable attendance and punctuality
discretion handling confidential information
ability to collaborate effectively with team members
basic technical skills to operate office equipment

Job Qualifications

High school graduate GED or equivalent work experience
one to three years administrative experience preferred
proficiency in Microsoft Office applications including Outlook Word Excel and PowerPoint
superior typing telephone and basic clerical skills
excellent organizational skills
ability to effectively handle multiple priorities and meet deadlines
ability to take initiative and work independently
excellent verbal and written communication skills
ability to deal with external clients as well as internal staff
excellent attention to detail and accuracy
ability to use discretion when dealing with sensitive or confidential data
ability to work effectively with other CU*Answers teams
ability to operate telephone photocopier fax machines and PC workstation
regular and predictable attendance
embrace and adhere to the company mission and the seven cooperative principles of a cooperative

Job Duties

Work as a team with other administrative assistants to provide a pleasant environment for clients visitors and staff
answer the phone and cover general front desk responsibilities as directed by the VP of Client Services and Education
help and support CU*Answers officers and management team primarily working with Client Services and Education
work with direct supervisor on all primary responsibilities and provide backup to other administrative assistants as requested
work with the facilities team to provide backup for general office maintenance and delivery responsibilities
complete various Client Services and Education team tasks as assigned by the VP of Client Services and Education
maintain and present a positive atmosphere and attitude as a member of the CU*Answers team
perform additional duties as assigned to support organizational goals and evolving business needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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