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United Insurance

Receptionist/Admin

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional development opportunities
Paid holidays
Employee Discounts

Job Description

This position is with a professional organization that values high-quality customer service and effective administrative support to ensure smooth business operations. The company is committed to creating a positive work environment that fosters teamwork, professionalism, and a customer-first attitude. As an established company operating in a dynamic industry, the organization focuses on delivering excellent service to clients while supporting its internal sales and account teams. Maintaining accuracy and efficiency in administrative tasks is a priority to ensure client satisfaction and operational success.

The role of Receptionist/Administrative Support is a vital position within this company, offering key assistance to Ac... Show More

Job Requirements

  • Highschool diploma or equivalent
  • receive/maintain appropriate agent licensing
  • ability to multitask
  • self-motivated
  • proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint
  • excellent oral and written communication skills
  • organizational skills
  • excellent customer relationship skills
  • positive, friendly, and professional attitude

Job Qualifications

  • Highschool diploma or equivalent
  • proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint
  • excellent oral and written communication skills
  • organizational skills
  • excellent customer relationship skills
  • positive, friendly, and professional attitude

Job Duties

  • Establishes and maintains a professional, positive, and team-oriented relationship with colleagues
  • adherent to company policies and procedures for workflow and documentation
  • greet clients and visitors
  • screen and answer incoming calls and assist and forward as appropriate
  • take client payments and resolve billing issues
  • process in/out deposits, enter in QuickBooks and reconcile monthly bank statement
  • process daily receipts and deposits
  • check incoming faxes and distribute them to appropriate Account Manager or Producer
  • sort and distribute mail and prepare outgoing mail
  • process pending cancellations, reinstatements and claim acknowledgements
  • phone calls to companies, mortgages or clients as requested by Account Managers
  • order supplies and maintain supply area
  • print invoices, scan and file as needed
  • update client database management system
  • troubleshoot copier issues with service provider
  • support account managers in day-to-day operations as needed
  • performing other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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