Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a respected provider of senior living communities, known for delivering compassionate care and a supportive environment for seniors. With a commitment to enhancing the quality of life for its residents, LCB Senior Living operates a network of communities that focus on creating safe, welcoming, and engaging spaces. One of its notable communities is The Residence at Brookside, located in Avon, CT. This community offers a warm and vibrant atmosphere for seniors, making it a preferred choice for many families seeking quality senior living options. LCB Senior Living emphasizes its core values of respect, dignity, and individualized... Show More
Job Requirements
- A high school diploma or GED is preferred
- Requires six months to one-year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Must be able to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Must be able to respond calmly to emergency situations
- Must be able to communicate in English both orally and in writing
- Must be focused and dedicated to provide excellent customer service
- Must have finger and hand dexterity to handle and manipulate instruments and equipment
- Must have visual and auditory acuity
- Must be able to lift a minimum of fifteen (15) lbs and be able to carry objects
- Must be able to push and pull carts, and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
- The ability to respond calmly to emergency situations is essential
- The ability to communicate in English both orally and in writing is essential
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Requires six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Must be able to lift a minimum of fifteen (15) lbs and be able to carry objects
- Must be able to push and pull carts, and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
- Greet guests and visitors in a professional and courteous manner and directs them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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