Receptionist with The Reserve at East Longmeadow

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Paid Time Off

Holiday pay

Tuition Reimbursement

Job Description

LCB Senior Living is a well-established organization dedicated to providing quality senior living experiences across its managed care communities. The Reserve at East Longmeadow, located in East Longmeadow, Massachusetts, is one of LCB Senior Living's premier residences, combining compassionate care with a supportive and vibrant community atmosphere. This company takes pride in its commitment to excellent service and creating a welcoming environment for its residents and visitors alike. LCB Senior Living offers a workplace culture that values respect, inclusivity, and professional growth.

The role of Receptionist at The Reserve at East Longmeadow offers a dynamic and fulfilling career opportunity... Show More

Job Requirements

A high school diploma or GED is preferred
Requires six months to one-year prior reception experience in an office environment
Must have knowledge of basic telephone reception systems and techniques
The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
The ability to respond calmly to emergency situations
The ability to communicate in English both orally and in writing
Must be able to lift a minimum of fifteen pounds and carry objects
Must be able to push and pull carts, and continuously walk, sit and stand
Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
Finger and hand dexterity to handle and manipulate instruments and equipment
Visual and auditory acuity
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Must have knowledge of basic telephone reception systems and techniques
The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
The ability to respond calmly to emergency situations is essential
The ability to communicate in English both orally and in writing is essential
Focused and dedicated to provide excellent customer service
A high school diploma or GED is preferred
Requires six months to one-year prior reception experience in an office environment
Typing or word processing experience is preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
Greet guests and visitors in a professional and courteous manner and directs them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate party
911, fire department, police etc
Attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book on a regular basis
Maintain community brochures and stock

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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