Receptionist Weekend at Forest Park Nursing & Rehabilitation Dallas, TX

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Professional development opportunities

Job Description

Forest Park Nursing & Rehabilitation is a premier healthcare provider located in Dallas, TX, specializing in long-term care, rehabilitation services, and skilled nursing. The facility is committed to delivering compassionate and comprehensive care to its residents, ensuring their dignity and comfort throughout their stay. With a focus on a supportive and inclusive environment, Forest Park Nursing & Rehabilitation operates with a mission to enhance the quality of life for its residents by combining professional medical expertise with personalized care.

The role of the Evening Receptionist at Forest Park Nursing & Rehabilitation is a vital position within the facility, design... Show More

Job Requirements

High school diploma
proficiency in Microsoft Office applications such as Word, Excel and Outlook
strong communication skills
ability to work evening shifts and weekends
previous experience in customer service or healthcare preferred
ability to collaborate with diverse teams
understanding of federal and state healthcare regulations is beneficial

Job Qualifications

High school diploma
proficiency with Microsoft Office including Word, Excel and Outlook
effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies
experience in customer service or reception preferred
knowledge of healthcare environment a plus
ability to handle confidential information with discretion

Job Duties

Meet and greet all new residents to facility
explain and orient residents to facility services such as telephone, cable, dietary preferences, laundry and activities
resolve customer requests, questions and complaints
provide information to improve customer service
serve as liaison between residents and other departments
conduct inquiries on customer satisfaction
report information using recommended tools and forms
identify, research and resolve customer concerns
report trends to Quality Assurance Committee
follow up on customer inquiries not immediately resolved
coordinate discharge planning with resident, family, rehab, nursing, referrals to agencies
arrange for consults for residents annually or as needed
serve as role model to foster superb customer service
assist the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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