Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.60 - $20.84
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
Wellnest is a healthcare organization focused on delivering comprehensive mental health services to the community. It operates with a commitment to fostering wellness and recovery through a range of programs and supportive services. As an established leader in mental health care, Wellnest prioritizes a welcoming and professional environment for clients, staff, and visitors alike. The company upholds high standards of safety, confidentiality, and compassionate care, adhering strictly to HIPAA guidelines and Department of Mental Health regulations. Their team-oriented culture encourages collaboration, professionalism, and ongoing development to enhance service quality and meet community needs effectively.
The role of Receptionist a... Show More
The role of Receptionist a... Show More
Job Requirements
- High School diploma or GED
- Associate’s degree preferred
- Two years receptionist experience in customer service environment
- Two years experience in mental health services
- Familiarity with DMH regulations
- Spanish speaking required
- Strong communication skills both verbal and written
- Proficiency in Microsoft Office
- Ability to manage time and priorities
- Ability to work independently
- Completion of TB test
- Fingerprint clearance
- Proof of COVID-19 vaccination and booster as required
Job Qualifications
- Minimum of a High School diploma/GED required
- Associate’s degree preferred
- Two years of receptionist experience in a customer service environment
- Two years of proven experience in the area of mental health services
- Experience with DMH regulations preferred
- Spanish speaking required
- Excellent communication, spelling, punctuation, and general office practices and procedures skills
- Ability to present ideas, information, and viewpoints clearly, both verbally and in writing
- Demonstrated customer service skills
- Basic computer skills in Microsoft Office programs
- Effective work organization skills
- Ability to work with minimal supervision
Job Duties
- Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person
- Operates telephone console to receive incoming calls, provides information to caller or routes caller to appropriate staff, places outgoing phone calls as needed
- Records accurate phone messages including name, time of call, nature of business and person called upon
- Maintains general reception area and work area in a clean and professional business manner
- Performs receptionist duties, which include routine typing, filing, copying, faxing, completing and submitting company forms, data entry and distributing communications
- Assists in ensuring all safety and health standards are followed and responds to safety issues within the facility in a timely manner
- Develops and maintains Department of Mental Health forms, trainings and materials
- Attends and actively participates in all team and staff meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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