Receptionist - The Residence at Riverbend

Lynn, MA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Work Schedule

Day Shifts

Weekend Shifts

Fixed Shifts

Benefits

Health

Vision

Dental

401k

Paid Time Off

Holiday pay

Tuition Reimbursement

Job Description

LCB Senior Living is a leading provider of senior living communities dedicated to delivering exceptional care and enriching the lives of seniors. The Residence at Riverbend, located in Ipswich, Massachusetts, is part of this respected network, offering a supportive and engaging environment where residents can thrive. The community is committed to fostering a warm, welcoming atmosphere that promotes dignity, respect, and a high quality of life for all its residents. Known for its compassionate staff and comprehensive services, The Residence at Riverbend stands out as a premier choice for seniors seeking a nurturing and vibrant senior living experience.

LCB ... Show More

Job Requirements

Must have knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
Ability to respond calmly to emergency situations
Ability to communicate in English both orally and in writing
Focused and dedicated to provide excellent customer service
Ability to handle emergency situations calmly and completely
High school diploma or GED preferred
Six months to one-year prior reception experience in an office environment
Typing or word processing experience preferred
Finger and hand dexterity to handle and manipulate instruments and equipment
Visual and auditory acuity
Must be able to lift a minimum of 15 lbs and carry objects
Must be able to push and pull carts, and continuously walk, sit and stand
Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
Ability to respond calmly to emergency situations
Ability to communicate in English both orally and in writing
Focused and dedicated to provide excellent customer service
A high school diploma or GED is preferred
Six months to one-year prior reception experience in an office environment
Typing or word processing experience is preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
Perform all duties and responsibilities with a positive attitude
Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
Greet guests and visitors in a professional and courteous manner and direct them accordingly
File correspondence
Sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Type correspondence as needed
Coordinate front desk activities
Maintain the front desk in a neat and orderly manner
Respond to emergency situations by contacting appropriate party
attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book on a regular basis
Maintain community brochures and stock

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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