Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
LCB Senior Living is a reputable senior living company committed to providing exceptional care and services to seniors in comfortable and welcoming environments. Their communities focus on enhancing the quality of life for residents through compassionate care, engaging activities, and professional support. The Residence at Penniman Hill, located in Hingham, Massachusetts, is one of LCB Senior Living's esteemed communities dedicated to delivering top-tier senior living experiences that prioritize resident wellbeing and community engagement.
The Residence at Penniman Hill offers a warm and inviting atmosphere guided by LCB Senior Living’s mission and core values. Their team is passionate about fosterin... Show More
The Residence at Penniman Hill offers a warm and inviting atmosphere guided by LCB Senior Living’s mission and core values. Their team is passionate about fosterin... Show More
Job Requirements
- High school diploma or GED preferred
- six months to one-year prior reception experience in an office environment
- ability to handle incoming calls and visitors courteously
- good communication skills in English
- ability to respond calmly to emergency situations
- basic knowledge of telephone reception systems
- physical ability to lift 15 lbs and perform tasks requiring standing, sitting, walking, crouching, kneeling, stooping and reaching
- finger and hand dexterity for handling instruments and equipment
- ability to type and use a computer
- able to use good body mechanics
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- ability to handle all incoming telephone calls and visitors pleasantly and courteously
- ability to respond calmly to emergency situations
- ability to communicate effectively in English both orally and in writing
- focused and dedicated to providing excellent customer service
- a high school diploma or GED is preferred
- requires six months to one-year prior reception experience in an office environment
- typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- take an active role in growing community occupancy by positively representing the residence to potential residents, family members and professionals
- perform all duties and responsibilities with a positive attitude
- handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- greet guests and visitors in a professional and courteous manner and direct them accordingly
- file correspondence
- sort mail
- record and type guest meal charges
- maintain and file resident safety sheets
- type correspondence as needed
- coordinate front desk activities
- maintain the front desk in a neat and orderly manner
- respond to emergency situations by contacting appropriate parties such as 911, fire department, and police
- attend required in-service training sessions and orientations
- respond to residents needs in a courteous manner
- update the communication log book regularly
- maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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