Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Training and development opportunities
Job Description
LCB Senior Living is a distinguished provider of senior living communities committed to enriching the lives of older adults through compassionate care and vibrant community living. The Residence at Natick South is one of their premier communities, offering a warm, welcoming environment tailored to support the unique needs and preferences of seniors. With a focus on fostering independence, dignity, and wellness, LCB Senior Living ensures that its communities are safe, engaging, and dynamic places where residents can thrive. The organization values integrity, respect, and excellence, creating a supportive workplace for its employees who are dedicated to making a positive impact.... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment preferred
- Knowledge of basic telephone reception systems and techniques required
- Ability to handle incoming telephone calls and visitors pleasantly and courteously required
- Ability to respond calmly to emergency situations required
- Ability to communicate in English orally and in writing required
- Finger and hand dexterity required
- Visual and auditory acuity required
- Ability to lift at least 15 lbs and carry objects required
- Ability to push and pull carts, walk, sit and stand continuously required
- Ability to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height required
- Use good body mechanics
- Ability to type and use a computer required
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Must communicate effectively in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED preferred
- Six months to one year prior reception experience in an office environment preferred
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Actively participate in community occupancy growth by representing and interacting positively with potential residents, family members and professionals
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence and sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities and maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate parties such as 911, fire department, police
- Attend required in-service training sessions and orientations
- Respond to resident needs in a courteous manner
- Update the communication log book regularly
- Maintain community brochures and stock
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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