Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
LCB Senior Living is a renowned organization dedicated to providing exceptional care and a vibrant community for seniors across various locations. One of their esteemed facilities, The Residence at Natick South, located in Natick, MA, is currently seeking a Receptionist to join their team on a per diem basis for the morning shift. LCB Senior Living is committed to fostering a respectful, supportive, and caring environment that promotes the dignity and well-being of its residents. The Residence at Natick South embodies these values, offering a warm and welcoming atmosphere where seniors can feel at home while receiving top-quality care and... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate effectively in English both orally and in writing
- Physical ability to lift at least 15 lbs, push and pull carts, walk, sit and stand for extended periods
- Dexterity to handle and manipulate instruments and equipment
- Ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height
- Ability to type and use a computer
- Ability to maintain good body mechanics
Job Qualifications
- Knowledge of basic telephone reception systems and techniques
- Ability to handle incoming telephone calls and visitors pleasantly and courteously
- Ability to communicate in English both orally and in writing
- Ability to respond calmly and completely to emergency situations
- Focused and dedicated to providing excellent customer service
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment is preferred
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Actively participate in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate parties such as 911, fire department, and police
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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