Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $20.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a respected organization dedicated to providing quality senior living services with a compassionate approach. Operating multiple managed care communities, LCB offers residents a comfortable, supportive, and engaging environment tailored to their unique needs. At the heart of their service philosophy lies a commitment to promoting dignity, respect, and a vibrant lifestyle for seniors. The Residence at Freeman Lake, one of LCB's distinguished communities, reflects this mission by delivering exemplary care and personalized services to its residents. LCB Senior Living prides itself on fostering an inclusive workplace where associates are valued and empowered to contribute meaningfully to... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one-year prior reception experience in an office environment
- Ability to handle all incoming telephone calls and visitors pleasantly and courteously
- Ability to respond calmly to emergency situations
- Ability to communicate in English orally and in writing
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Must be able to lift at least fifteen pounds and carry objects
- Must be able to push and pull carts, continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- Use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Provide clerical support and represent the residence in a professional manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED preferred
- Requires six months to one-year prior reception experience in an office environment
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
- Greet guests and visitors in a professional and courteous manner and directs them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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