Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $20.50
Work Schedule
Weekend Shifts
Benefits
Health
Vision
Dental
401k
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a reputable provider of living communities dedicated to delivering compassionate care and exceptional services for seniors. Known for its warm, welcoming environment and commitment to the well-being of its residents, LCB Senior Living operates multiple communities, including The Residence at Cedar Dell. This community focuses on offering a nurturing space where seniors feel valued, secure, and engaged. The organization prides itself on fostering a culture of respect, dignity, and excellence, ensuring that every individual receives personalized attention that enhances their quality of life. LCB Senior Living is not only focused on the care of its residents... Show More
Job Requirements
- Must have knowledge of basic telephone reception systems and techniques
- The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- The ability to respond calmly to emergency situations
- The ability to communicate in English both orally and in writing
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
- Finger and hand dexterity to handle and manipulate instruments and equipment
- Visual and auditory acuity
- Must be able to lift a minimum of fifteen (15) lbs and be able to carry objects
- Must be able to push and pull carts, and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner
- The ability to respond calmly to emergency situations is essential
- The ability to communicate in English both orally and in writing is essential
- Focused and dedicated to provide excellent customer service
- A high school diploma or GED is preferred
- Requires six months to one-year prior reception experience in an office environment
- Typing or word processing experience is preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and directs them accordingly
- Greet guests and visitors in a professional and courteous manner and directs them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party
- 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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