Receptionist - The Residence at Brookside

Hartford, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k

Paid Time Off

Holiday pay

Tuition Reimbursement

Job Description

LCB Senior Living is a dedicated organization specializing in providing exceptional senior living communities that foster a supportive and enriching environment for their residents. The Residence at Brookside, located in Avon, CT, is one of LCB Senior Living's esteemed communities, committed to promoting quality of life, safety, and wellness among seniors. The company prides itself on its core values and mission to create a welcoming and respectful atmosphere not only for residents but also for visitors, families, and staff. As a company that values teamwork and community, LCB Senior Living offers rewarding and meaningful career opportunities for individuals who want... Show More

Job Requirements

A high school diploma or GED preferred
Six months to one year prior reception experience in an office environment
Knowledge of basic telephone reception systems and techniques
Ability to handle emergency situations calmly
Ability to communicate effectively in English both orally and in writing
Must have finger and hand dexterity to manipulate instruments and equipment
Must have visual and auditory acuity
Ability to lift at least 15 pounds and carry objects
Capacity to push and pull carts and continuously walk, sit and stand as needed
Ability to perform physical tasks such as turning, crouching, kneeling, stooping, bending below waist and reaching above shoulder height
Must use good body mechanics
Must be able to type and use a computer

Job Qualifications

Must have knowledge of basic telephone reception systems and techniques
Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
Provide clerical support and represent the residence professionally
Ability to respond calmly to emergency situations
Strong communication skills in English both orally and in writing
Focused and dedicated to providing excellent customer service
A high school diploma or GED is preferred
Requires six months to one year prior reception experience in an office environment
Typing or word processing experience is preferred

Job Duties

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
Represent and interact positively with potential residents, family members and professionals to grow community occupancy
Handle incoming telephone calls professionally and courteously and direct them accordingly
Greet guests and visitors in a professional and courteous manner and direct them accordingly
File correspondence and sort mail
Record and type guest meal charges
Maintain and file resident safety sheets
Coordinate front desk activities and maintain the front desk in a neat and orderly manner
Respond to emergency situations calmly by contacting appropriate parties such as 911, fire department, police
Attend required in-service training sessions and orientations
Respond to residents needs in a courteous manner
Update the communication log book regularly
Maintain community brochures and stock

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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