
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k plan
Paid Time Off
Holiday pay
Tuition Reimbursement
Job Description
LCB Senior Living is a well-respected provider of senior living services, dedicated to offering compassionate, high-quality care to older adults in comfortable and supportive communities. The Residence at Bala Cynwyd is one of their premier locations situated in Bala Cynwyd, Pennsylvania. The community prides itself on fostering a warm, welcoming environment where seniors can enjoy meaningful and engaging lives surrounded by a caring team of professionals. LCB Senior Living’s mission revolves around promoting dignity, respect, and wellness for residents, making it a preferred choice for families seeking senior housing and support services.
The Residence at Bala Cynwyd offe... Show More
The Residence at Bala Cynwyd offe... Show More
Job Requirements
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Must be able to lift a minimum of 15 lbs and carry objects
- Must be able to push and pull carts and continuously walk, sit and stand
- Must be able to turn, crouch, kneel, stoop, bend below waist and reach above shoulder height
- Must use good body mechanics
- Must be able to type and use a computer
Job Qualifications
- Must have knowledge of basic telephone reception systems and techniques
- Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence professionally
- Ability to respond calmly to emergency situations
- Ability to communicate in English both orally and in writing
- Focused and dedicated to providing excellent customer service
- High school diploma or GED preferred
- Six months to one year prior reception experience in an office environment
- Typing or word processing experience preferred
Job Duties
- Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community
- Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals
- Perform all duties and responsibilities with a positive attitude
- Handle incoming telephone calls in a professional and courteous manner and direct them accordingly
- Greet guests and visitors in a professional and courteous manner and direct them accordingly
- File correspondence
- Sort mail
- Record and type guest meal charges
- Maintain and file resident safety sheets
- Type correspondence as needed
- Coordinate front desk activities
- Maintain the front desk in a neat and orderly manner
- Respond to emergency situations by contacting appropriate party such as 911, fire department, police etc
- Attend required in-service training sessions and orientations
- Respond to residents needs in a courteous manner
- Update the communication log book on a regular basis
- Maintain community brochures and stock
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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