Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid parental leave
short-term disability
long-term disability
Life insurance
Job Description
CenterWell Senior Primary Care is a dedicated healthcare provider specializing in delivering proactive and preventive care to senior citizens. As a part of Humana Inc., a leading health and well-being company, CenterWell is committed to enhancing the lives of seniors by offering personalized wellness visits, physical exams, chronic condition management, screenings, and treatment for minor injuries. Their care model focuses on addressing not only physical health but also the emotional and social factors that affect patient well-being. With integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare professionals, CenterWell ensures that patients receive compassionate and comprehensive... Show More
Job Requirements
- High school diploma or GED
- one year or more experience working in a healthcare setting preferred
- strong customer service background in retail, hospitality, or call centers
- passion for contributing to improved patient experiences and care
- excellent customer service and phone etiquette
- team player with positive attitude
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- knowledge of Microsoft Office
- willingness to participate in Tuberculosis screening program as part of patient-facing responsibilities
Job Qualifications
- High school diploma or GED
- one year or more experience in a healthcare setting preferred
- experience in customer service in retail, hospitality, or call centers considered
- excellent customer service and phone etiquette
- ability to multitask in a fast-paced environment
- strong attention to detail and organizational skills
- proficiency with Microsoft Office including Word, Excel, Outlook, and Access
- positive attitude and team player
- knowledge of medical terminology preferred
- experience with electronic medical records systems preferred
- bilingual in English and Spanish preferred
- familiarity with value-based care models preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors with prompt courteous service
- operate switchboard or multi-line phone systems
- maintain long distance call logs
- take and distribute accurate messages
- greet visitors and issue visitor passes
- maintain visitor logs and alert appropriate parties of visitor arrival
- respond to routine inquiries regarding organization hours, location and contacts
- book meeting rooms and manage schedules
- type and organize correspondence and documentation
- distribute mail and handle courier packages
- perform basic administrative and clerical tasks
- work under close supervision within established policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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