Job Overview

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Employment Type

Temporary
Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability
Vacation leave
sick leave
holiday benefits
401(k) matching

Job Description

Planned Parenthood of Orange and San Bernardino Counties (PPOSBC) is a trusted and well-established healthcare provider dedicated to offering high-quality reproductive health services, education, and support to diverse communities in Southern California. Known for its commitment to patient-centered care, inclusivity, and community engagement, PPOSBC operates multiple health centers across the region, serving patients with compassionate and confidential services ranging from contraception to preventive health screenings and abortion care. The organization prides itself on fostering a welcoming and equitable environment where every individual is treated with dignity and respect, promoting health equity and education for all populations it serves.

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Job Requirements

  • High school diploma
  • minimum of 2 years of front-desk/front-office experience
  • excellent communication skills both written and verbal
  • ability to read write and comprehend instructions short correspondence and memos
  • ability to effectively present information in one-on-one and small group situations
  • excellent customer service skills internal and external
  • demonstrated ability to manage difficult conversations with customers
  • friendly telephone manners maintaining diplomacy firmness and professionalism at all times
  • accuracy and attention to detail
  • professional appearance and attitude
  • must be able to work with the public in a confidential and confident manner
  • ability to discuss sexuality-related information in a relaxed straightforward professional manner
  • availability to work flexible hours as required
  • ability to relate to diverse communities
  • strong commitment to quality healthcare and excellent customer service
  • must thrive in a fast-paced rigorous environment with changing priorities
  • ability to meet deadlines and work under pressure
  • must demonstrate high-level computer skills including Microsoft Word Excel and Outlook
  • experience with electronic medical records may also be required
  • abortion patients are cared for at each health center and support at all locations by all employees is essential

Job Qualifications

  • High school diploma
  • minimum of 2 years of front-desk/front-office experience
  • excellent communication skills both written and verbal
  • ability to read write and comprehend instructions short correspondence and memos
  • ability to effectively present information in one-on-one and small group situations
  • excellent customer service skills internal and external
  • demonstrated ability to manage difficult conversations with customers
  • friendly telephone manners maintaining diplomacy firmness and professionalism at all times
  • accuracy and attention to detail
  • professional appearance and attitude
  • ability to work with the public in a confidential and confident manner
  • availability to work flexible hours
  • ability to relate to diverse communities
  • strong commitment to quality healthcare and excellent customer service
  • ability to thrive in a fast-paced environment with changing priorities
  • ability to meet deadlines and work under pressure
  • high-level computer skills including Microsoft Word Excel and Outlook
  • experience with electronic medical records may be required

Job Duties

  • Greet customers directing them to appropriate department staff member
  • ensure that all visitors complete the visitor log and receive visitor badge
  • collect visitor badge as visitor leaves facility
  • operate telephone console to receive incoming phone calls and messages
  • receive deliveries and ensure distribution to appropriate staff department
  • manage and track all deliveries for the office
  • act as point-of-contact for all building maintenance requests
  • post all mail and ensure enough postage for the postage meter
  • supervise the distribution of incoming and outgoing mail
  • ensure cleanliness and organized appearance of the front lobby and reception area
  • ensure that break room supplies are purchased and monitored at appropriate levels
  • assist in coordinating office supplies order for departments
  • coordinate maintenance and repairs for office equipment
  • perform variety of clerical duties for administrative departments as requested and approved by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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