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Orlando Health

Receptionist (Team Member Center)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

Orlando Health is a leading healthcare provider headquartered in Orlando, Florida, known for its commitment to enhancing the health and wellbeing of the Central Florida community through quality care, extensive medical expertise, and a compassionate approach to patients and team members. As a comprehensive healthcare system, Orlando Health offers a wide range of services including specialties such as cardiovascular care, oncology, pediatrics, and trauma care. With a mission centered on delivering extraordinary care to patients and their families, Orlando Health fosters a supportive and inclusive work environment that values collaboration, innovation, and professional growth.

The Receptionist role at th... Show More

Job Requirements

  • High school diploma or equivalent
  • One year experience in administrative support role
  • Knowledge of Microsoft Office products, including intermediate to advanced Excel and Outlook skills
  • Excellent communication skills

Job Qualifications

  • High school diploma or equivalent
  • One year experience in administrative support role
  • Knowledge of Microsoft Office products, including intermediate to advanced Excel and Outlook skills
  • Excellent communication skills

Job Duties

  • Represents the Human Resources team by greeting, welcoming and engaging with team members and visitors to represent the mission, vision and values of Orlando Health
  • Represents HR through telephone and email, scheduling, answering questions, helping others to navigate and guide Orlando Health’s physical and technology-based sites
  • Maintains confidentiality of team member information and files and transmits to appropriate entities
  • Responds to inquiries by providing accurate information based upon knowledge of the appropriate Orlando Health policies and appropriate state and federal laws
  • Assists with onboarding new hires
  • Maintains accuracy of data entered into the Human Resources Information Systems (HRIS) system and ability to navigate through HRIS system to retrieve and interpret data
  • Establishes and maintains team member records and files within multiple systems
  • Utilizes the document management system to scan, link and access team member files
  • Performs general research functions in HRIS to provide information for phone and written verifications
  • Coordinate department schedules, travel, conferences and meetings
  • Operate business and office machines such as copiers, scanners and other equipment
  • Acts as a liaison with other departments
  • Coordinates the activities and provide support to team members
  • Assists with general administrative tasks in the office
  • Maintains appropriate inventory levels of office supplies and forms to ensure that customer service needs are anticipated and met
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
  • Maintains compliance with all Orlando Health policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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