Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.42 - $28.82
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
Fairview Health Services is a leading healthcare provider dedicated to delivering exceptional patient care and fostering a supportive environment for both patients and employees. As part of a comprehensive network of hospitals and clinics, Fairview emphasizes innovation, quality, and compassionate service in all its departments. The organization holds a strong commitment to community health and continuous improvement, making it a recognized name in the healthcare industry. \n\nThe Perioperative Services Department within Fairview Health Services plays a critical role in ensuring a smooth and supportive surgical experience for patients and their families. This department is responsible for managing preoperative and postoperative... Show More
Job Requirements
- high school diploma or equivalent
- one or more years of experience in customer service
- preferred experience in health care setting and proficiency with office equipment
- ability to type at least 50 words per minute
- excellent verbal and written communication skills
- ability to maintain confidentiality
- knowledge of safety and emergency procedures
- ability to work flexible shifts including early mornings and evenings
- professional demeanor and ability to remain calm under pressure
- compliance with organizational policies and procedures
Job Qualifications
- high school diploma or equivalent
- minimum 1 year of customer service experience
- experience in a healthcare setting preferred
- proficient with office equipment
- typing speed of 50 words per minute preferred
- strong communication skills
- ability to handle sensitive information with confidentiality
- knowledge of safety and infection control procedures
- interpersonal skills for diverse populations
- punctual and reliable work ethic
Job Duties
- greet customers and visitors in the surgery area
- provide information and assistance to patients and families
- communicate effectively with departments and clinical staff
- answer telephones and record messages
- prepare schedules and maintain appointment calendars
- copy materials and perform typing tasks
- manage filing and clerical organization
- update family and friends on patient surgical status
- coordinate communication between physicians, staff, and patients' families
- maintain and replenish surgery lounge supplies
- proactively assist visitors by answering questions and providing resources
- demonstrate professionalism and respect in all interactions
- adhere to safety and confidentiality protocols
- complete required training and participate in quality improvement initiatives
- manage time effectively and comply with department policies
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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