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Receptionist - Sterling Inn

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.90 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Professional business attire allowance

Job Description

Koelsch Communities is a well-established organization dedicated to providing excellent living environments, care, and services to its residents. Known for its commitment to quality and community-oriented approach, Koelsch Communities operates senior living communities that emphasize respect, safety, and compassion. The organization prioritizes maintaining the dignity and rights of residents while ensuring a pleasant and supportive atmosphere for staff, residents, and visitors alike. As a reputable employer in the healthcare and senior living sector, Koelsch Communities fosters a positive workplace culture built on teamwork, integrity, and professional development. The company offers an inviting work environment shaped by core values such as... Show More

Job Requirements

  • Must possess an upbeat, positive, flexible, and enthusiastic personality and be congenial with fellow employees, residents, and the public at large
  • must be an honest and dependable individual
  • must maintain proper hygiene
  • must be professional in dress and presentation
  • must be willing to be active during entire work shift
  • must be able to effectively communicate verbally and in writing in Standard English and use own judgment and initiative in daily activities
  • must be a mature individual
  • must possess the ability to multi-task in a fast-paced environment and perform a variety of tasks, often changing assignments on short notice
  • must have strong organizational skills, as well as the ability to prioritize and meet deadlines
  • must be detail and team work oriented
  • must attend required in-services/workshops to further education of skills and community requirements
  • must be drug-free and submit to urinalysis drug screening upon hire and routinely
  • must be able to pass a criminal background check upon hire and as required by state regulations
  • the employee shall be responsible for maintaining the integrity of Koelsch communities

Job Qualifications

  • Passed an approved food handler's or ServSafe course as required by county, state, and/or community policy
  • experience in human resources or business office related positions will assist tremendously with success in this position

Job Duties

  • Greet the public including residents, families, vendors, outside staff, and others
  • prepare admissions packets
  • provide customer service and answer incoming calls in a professional and friendly manner, taking accurate messages and giving them to appropriate departments
  • prepare and distribute status alerts
  • maintain office files with the Business Office Manager
  • sell meal tickets and special events tickets
  • keep daily census record
  • process incoming and outgoing mail
  • prepare time cards
  • order office supplies
  • record ancillaries
  • receive resident rent payments each month and record for bookkeeper
  • maintain record of purchase orders
  • keep track of postage
  • monitor lobby and visitors
  • observe and uphold resident rights at all times
  • relate to the public and residents in a courteous, empathetic, and cooperative manner
  • work with staff from all departments to ensure quality of care for residents
  • keep environment safe and clean
  • perform other related duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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