Receptionist - Sterling Inn

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program

Job Description

Koelsch Communities is a reputable organization dedicated to providing high-quality living experiences for its residents. Known for its commitment to compassionate care and excellent customer service, Koelsch Communities manages residential living with a focus on safety, dignity, and community. The company operates within senior living environments, supporting residents through comprehensive services and a friendly, respectful atmosphere. With a strong emphasis on teamwork and community values, Koelsch Communities aims to create an engaging, supportive environment where residents feel valued and cared for.

The Receptionist role at Koelsch Communities is essential in maintaining a warm, professional front-line presence that enhances residen... Show More

Job Requirements

  • Must possess an upbeat, positive, flexible, and enthusiastic personality
  • Must be honest and dependable
  • Maintain proper hygiene
  • Professional in dress and presentation
  • Willing to be active during entire work shift
  • Effective verbal and written communication skills in Standard English
  • Mature individual with ability to multi-task
  • Strong organizational skills with ability to prioritize
  • Detail oriented and team-focused
  • Attend required in-services and workshops
  • Drug-free with ability to pass drug screening
  • Pass criminal background check
  • Maintain integrity of Koelsch Communities
  • Uphold community dress code policy
  • Able to stand, walk, carry, push, and pull up to 50 pounds
  • Follow oral and written instructions
  • Use good judgment and initiative

Job Qualifications

  • Passed an approved food handler's or ServSafe course as required
  • Experience in Human Resources or Business Office related positions is beneficial
  • Strong verbal and written communication skills
  • Ability to multi-task in a fast-paced environment
  • Detail and teamwork oriented
  • Professional business attire and presentation
  • Good judgment and initiative in daily activities

Job Duties

  • Greet the public including residents, families, vendors, and staff
  • Prepare admissions packets
  • Provide customer service and answer incoming calls professionally
  • Take accurate messages and distribute to appropriate departments
  • Prepare and distribute status alerts
  • Maintain office files with Business Office Manager
  • Sell meal and special event tickets
  • Keep daily census records
  • Process incoming and outgoing mail
  • Prepare time cards
  • Order office supplies
  • Record ancillaries
  • Receive and record resident rent payments
  • Maintain purchase order records
  • Track postage
  • Monitor lobby and visitors
  • Uphold resident rights
  • Work cooperatively with all departments
  • Maintain a safe and clean environment
  • Perform other duties as assigned by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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