Receptionist - State Farm Agent Team Member

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
diamond

Benefits

Bonus based on performance
Opportunity for advancement
Paid Time Off
Hourly pay plus
growth potential
Valuable career-building experience

Job Description

Corey Chapman State Farm is a reputable insurance agency dedicated to providing exceptional insurance and financial services to the community. Located in Mapleton, this agency specializes in a wide range of insurance products, including auto, home, life, business, health, and renters insurance. As an independent agency operating under the State Farm banner, Corey Chapman State Farm combines the resources of a nationally recognized brand with the personalized service and local knowledge of a community-focused office. The agency prides itself on fostering a supportive and growth-oriented workplace culture where employees are valued and encouraged to advance their careers. Employees at Corey... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or administrative roles preferred
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Basic knowledge of insurance industry preferred
  • Proficiency with computer systems and office software
  • Positive attitude and willingness to learn

Job Qualifications

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of the business
  • Work as an assistant to the Agent

Job Location

Loading...