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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
401(k) matching
Bonus based on performance
Training & development
Base pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Retirement benefits
Licensing Reimbursement
simple IRA with employer match
Company parties
Job Description
Ryan McDonald State Farm is a well-established and award-winning insurance agency based in Granbury, TX, known for its commitment to helping people manage risks, recover from unexpected events, and achieve their dreams. Since its inception in 2019, the agency has grown to include a team of eight dedicated professionals who specialize in offering comprehensive insurance and financial services such as auto, home, life, business, health, renters insurance, and retirement planning. The agency has earned numerous accolades including Chairman's Circle, Ambassador Travel, and Senior Vice President's Club awards, reflecting their dedication to excellence and customer satisfaction. As an independent agency within... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or insurance-related roles preferred
- Strong interpersonal and communication skills
- Ability to work collaboratively in a team environment
- Proficiency with computer systems and software relevant to insurance processing
- Self-motivated with an entrepreneurial spirit
- Willingness to learn and adapt in a dynamic work setting
Job Qualifications
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
Job Duties
- Establish customer relationships and follow up with customers as needed
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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