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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Denise Dowell - State Farm Agent is a prominent insurance agency committed to delivering outstanding service and comprehensive insurance solutions to the community of Alvin, TX. With a strong dedication to helping clients manage everyday risks, recover from unexpected situations, and achieve their financial and personal goals, the agency has built a reputation for reliability, professionalism, and personalized customer care. Denise Dowell and her team specialize in a wide range of insurance and financial services including auto insurance, home insurance, life insurance, and retirement planning. They serve individuals and families with tailored advice and support throughout the insurance process.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office
  • Willingness to learn about insurance products
  • Positive attitude and customer-focused mindset

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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