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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,000.00 - $45,000.00
Work Schedule
Standard Hours
Flexible
Benefits
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Bob Smith - State Farm Agent is a well-established insurance agency located in Waukee, Iowa, led by an experienced State Farm agent practicing since 1993. The agency is committed to helping clients manage the risks of everyday life, recover from unexpected events, and realize their dreams through comprehensive insurance solutions. As an independent contractor affiliated with State Farm, Bob Smith operates a dedicated office staffed by a professional team focused on delivering exceptional customer service within a supportive and dynamic environment. This agency utilizes state-of-the-art technology and industry best practices to provide clients with tailored insurance options while fostering a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Organizational and multitasking abilities
- Ability to engage with customers in sales-oriented conversations
- Basic computer proficiency including Microsoft Office and CRM systems
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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