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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Standard Hours
Benefits
Paid Time Off
Job Description
Jimmy Thompson - State Farm Agent is a reputable insurance agency located in Willis, TX, dedicated to providing comprehensive insurance and financial services to meet the diverse needs of our customers. As part of the nation-leading State Farm network, our agency specializes in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer tailored solutions including auto insurance, home insurance, life insurance, and retirement planning, ensuring each client receives personalized care and expert advice. Our commitment to exceptional customer service and community involvement has made us a trusted name in the insurance... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related administrative role
- Strong communication skills
- Ability to multitask and stay organized
- Basic knowledge of computer applications
- Ability to engage with customers in sales-related discussions
- Commitment to providing excellent customer service
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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