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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Our agency has been proudly serving the community since 1997 and is home to a team of six dedicated professionals. We offer group health benefits and a Simple IRA, creating a supportive environment where our team can thrive both professionally and personally. We look for energetic, friendly, empathetic, and competitive individuals who bring positivity and drive to the team. What truly makes our agency a great place to work is the strong culture and camaraderie we've built - we work hard, support one another, and enjoy being part of something meaningful together. We also stay involved in the community, participating... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Proficient with basic computer applications
  • Willingness to learn and engage with customers
  • Positive attitude and professionalism

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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