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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,000.00 - $45,000.00
Work Schedule
Flexible
Benefits
simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Denise Mote - State Farm Agent is a well-established insurance agency with a proud history of 18 years of service within the community. As a second-generation State Farm agent, Denise continues her father's legacy by prioritizing dedication, integrity, and exceptional customer service. The agency is known for its multi-lingual capabilities, with a team fluent in English, Spanish, Malayalam, and Polish, which enables them to effectively serve a diverse customer base across different cultural backgrounds. The agency's commitment goes beyond insurance; it actively supports the local community through involvement in schools, service organizations, and sports clubs. This community-centric approach fosters strong... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Excellent communication skills
- Ability to multitask and stay organized
- Familiarity with Microsoft Office and CRM systems
- Comfortable engaging in sales conversations
- Detail-oriented and able to maintain accurate records
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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