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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $59,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
Hourly Plus Commission
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Michelle Raber - State Farm Agent is a distinguished insurance agency committed to providing outstanding insurance and financial services to customers in the Scarborough area and beyond. Established under the leadership of Michelle Raber, who has been a dedicated State Farm agent since 2003, the agency prides itself on a deep understanding of client needs and personalized service. With a foundational background as a former State Farm employee and a proud alumnus of Saint Anselm College, Michelle Raber brings seasoned expertise and a passionate commitment to excellence in all areas of insurance and financial planning. The agency specializes in a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Strong verbal and written communication skills
  • Ability to multi-task and manage time effectively
  • Basic proficiency with computers and office software
  • Willingness to learn and adapt in a dynamic environment

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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