Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Benefits
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Training & development
Job Description
Carmen Wilson - State Farm Agent is a leading insurance agency committed to delivering exceptional service and comprehensive insurance solutions to individuals and families. As part of the larger State Farm network, this agency upholds the company’s mission to help customers manage the risks of everyday life, recover from unexpected events, and realize their dreams. Known for its customer-centric approach, the agency strives to provide a supportive, efficient, and professional environment for both customers and employees. With a reputation built on trust, reliability, and personalized service, Carmen Wilson - State Farm Agent has become a trusted resource in the community... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency including Microsoft Office
- Willingness to learn about insurance products
- Ability to engage warmly with customers
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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