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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $60,000.00
Work Schedule
Standard Hours
Flexible
Benefits
simple IRA
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Phillip Gooch - State Farm Agent is a respected insurance and financial services agency located in Cordova, Tennessee. Founded and operated by Phillip Gooch, a veteran with four years of active duty in the U.S. Marine Corps and subsequent experience in law enforcement, this agency is deeply committed to providing exceptional customer service and support. Phillip's dedication to service, discipline, and ethical practices is reflected in the agency's operations and team culture. The agency has evolved over the years, supported by a team of three full-time members and a strong emphasis on work-life balance, with a Monday-Friday schedule that ends... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist roles
- strong communication skills
- ability to multitask and stay organized
- proficiency with basic computer applications including Microsoft Office and CRM software
- willingness to engage in sales-related conversations
- reliable and punctual work ethic
Job Qualifications
- Previous experience in a receptionist or customer service role
- communication and interpersonal skills
- organizational and multitasking abilities
- comfortable with engaging in sales conversations
- basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- manage appointment scheduling and office communications
- assist in handling incoming inquiries and maintaining customer records
- engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- provide excellent customer service and follow up on customers needs
- support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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