Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
License reimbursement
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Ken Davis - State Farm Agent is a prominent insurance agency dedicated to providing exceptional insurance and financial services to its community. With a strong emphasis on customer service and community impact, our agency has made a meaningful difference in the lives of many by helping people manage risks, recover from unexpected events, and realize their dreams through tailored insurance and financial solutions. As an independent State Farm agency, we operate with entrepreneurial spirit and focus on creating a supportive and results-oriented environment for both our clients and team members. Our mission is rooted in service excellence and commitment to... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role
  • excellent communication skills
  • strong organizational skills
  • ability to multitask effectively
  • proficiency with Microsoft Office and CRM software
  • willingness to engage in sales conversations
  • reliable and punctual
  • positive attitude
  • ability to work well in a team environment

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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