Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Employee Discounts
free food and snacks
Opportunity for advancement
Paid Time Off

Job Description

Brad Herrera - State Farm Agent is a prominent insurance agency focused on delivering outstanding service and comprehensive solutions to customers seeking protection and financial security. With a mission centered on helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams, the agency offers a wide range of insurance and financial products. These include auto insurance, home insurance, life insurance, business insurance, health insurance, renters insurance, as well as retirement and college planning services. Located in the 78749 area, Brad Herrera's office operates Monday through Friday from 9am to 5pm and boasts a combined... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency in Microsoft Office and CRM
  • Comfortable with sales conversations
  • Availability to work Monday through Friday during office hours

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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