Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Janice Peterson - State Farm Agent is a well-established and trusted insurance agency located in Omaha, Nebraska. Founded in October 1989, this agency has been serving the community for over three decades with a commitment to exceptional customer service and personalized care. With a small but dedicated team of three, the agency has built a reputation for integrity, professionalism, and a close-knit, supportive work culture. The agency is deeply rooted in family tradition, inspired by the founder's father, who was also a State Farm agent, creating a heritage of knowledge and dedication that continues to guide its operations.

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Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Basic proficiency with computers and office software
  • Willingness to learn about insurance products and services
  • Reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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