Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Janice Peterson - State Farm Agent is a well-established and trusted insurance agency located in Omaha, Nebraska. Founded in October 1989, this agency has been serving the community for over three decades with a commitment to exceptional customer service and personalized care. With a small but dedicated team of three, the agency has built a reputation for integrity, professionalism, and a close-knit, supportive work culture. The agency is deeply rooted in family tradition, inspired by the founder's father, who was also a State Farm agent, creating a heritage of knowledge and dedication that continues to guide its operations.
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Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service roles
- Strong communication and interpersonal skills
- Ability to multitask and stay organized
- Basic proficiency with computers and office software
- Willingness to learn about insurance products and services
- Reliable and punctual work ethic
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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