Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k)
bonus
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Krina Mallgren - State Farm Agent is a prominent insurance agency dedicated to delivering exceptional service and tailored insurance solutions to its customers. As part of the nationwide State Farm network, this agency maintains high standards of customer care while embracing a professional and supportive work environment. The agency focuses on fostering strong relationships with clients by understanding their unique needs and offering comprehensive products that protect their assets and provide peace of mind. With a reputation built on integrity and trust, Krina Mallgren - State Farm Agent is committed to making insurance accessible and understandable for all customers.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency including Microsoft Office and CRM software
- Willingness to engage in customer and sales conversations
- Reliable and punctual
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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