Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunity for advancement
Training and Development
Bonus based on performance
competitive salary
Paid Time Off

Job Description

Our agency, led by Brian Brecklin, a seasoned State Farm Agent, has been proudly serving the West Allis and Brookfield, Wisconsin communities since 2003. With a dedicated team comprising 6 full-time and 6 part-time members, we bring over 60 years of combined insurance experience to our clients. Our office culture is the cornerstone of our success, characterized by a dynamic, enjoyable, and supportive work environment that feels like family. We prioritize hiring individuals who bring positive energy and contribute to the collective greatness of our team. Brian Brecklin holds a Bachelor of Business Administration from the University of Wisconsin-Milwaukee and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Basic computer proficiency, including Microsoft Office and CRM systems
  • Willingness to engage in customer interactions and sales conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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