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State Farm Insurance

Receptionist - State Farm Agent Team Member

Ann Arbor, MI, USA|Remote, Onsite

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Exact $35,000.00
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Work Schedule

Flexible
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Benefits

Monthly health stipend
Hourly Plus Commission
401(k)
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training and Development
Signing bonus

Job Description

Joan Warner - State Farm Agent is an independent insurance agency located in Farmington, MI. With over 33 years of combined experience, this agency is a well-established business that specializes in offering a wide range of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning. The agency is recognized for its excellence and dedication to customer service, having received various awards such as Ambassador Travel, Legion of Honor, and Golden Triangle. The team is composed of 7 in-office professionals and 1 part-time remote member who work collaboratively in a dynamic and fast-paced environment. This close-knit... Show More

Job Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills including written, verbal, and listening
  • Experience working in a customer service or sales environment preferred
  • Ability to learn computer functions
  • Strong interpersonal skills
  • Ability to work in a team environment
  • Proactive in problem solving

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads
  • Schedule appointments
  • Identify customer needs
  • Market appropriate products and services

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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