Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $30,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
simple IRA
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Shannon Rikard - State Farm Agent is a well-established insurance agency located in Columbia, South Carolina. With over 10 years of experience serving our local community, our office has grown into a close-knit team where collaboration and genuine care are at the forefront of everything we do. As an agency built around the principles of service, integrity, and connection, we have created a workplace environment that feels like family. Our team currently includes three full-time and two part-time members who bring energy, dedication, and a supportive spirit to our daily operations. We take pride in fostering a positive atmosphere through... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer proficiency
- Willingness to engage in sales-related conversations
- Dedicated to providing excellent customer service
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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