Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Welcoming office environment
Opportunity for advancement
Training and Development

Job Description

Lindsay Brown State Farm is a prominent insurance agency based in Pittsburgh, PA, dedicated to providing exceptional service to clients across a range of insurance and financial needs. As part of the nationally recognized State Farm network, Lindsay Brown State Farm upholds a mission centered on helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams. This agency serves clients by offering personalized solutions in auto insurance, home insurance, life insurance, and retirement planning. With a strong commitment to community values and customer satisfaction, the agency fosters a welcoming and professional environment for both... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist roles preferred
  • Strong verbal and written communication skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Proficiency with basic computer applications such as Microsoft Office
  • Willingness to learn about insurance products and services
  • Professional and friendly demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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