Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
License reimbursement
401(k)
Bonus based on performance
competitive salary
flexible schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
R J Bergstrom - State Farm Agent is a well-established insurance agency based in Coon Rapids, MN, dedicated to delivering exceptional customer service and comprehensive insurance solutions. With a commitment to helping clients manage risks associated with everyday life, recover from unexpected events, and realize their financial dreams, R J Bergstrom has built a reputation for personalized service in the insurance and financial services industry. The agency specializes in a variety of insurance products including auto, home, life insurance, and retirement planning services. R J Bergstrom operates with a customer-centric approach, focusing on understanding individual client needs and providing tailored... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Excellent communication skills
- Ability to multitask and manage time effectively
- Proficiency with Microsoft Office and CRM software
- Willingness to learn about the insurance industry
- Positive attitude and team player
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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