Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Flexible
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Benefits

Flexible Schedule
Opportunity for advancement

Job Description

Nicole Salmon State Farm is a well-established insurance agency located in Hudson, Ohio, with a rich history and a strong commitment to serving our customers’ insurance needs. The agency has been under the leadership of Nicole Salmon, a State Farm agent since 2007, who comes from a lineage of State Farm agents, being a second-generation representative. With years of experience both as an agent and previously as a State Farm recruiter, Nicole brings a wealth of knowledge and dedication to the agency. Our mission is focused on helping people manage the risks of everyday life, recover from unexpected events, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Comfortable engaging in customer interactions and sales conversations
  • Basic computer proficiency including Microsoft Office and CRM systems
  • Must be reliable and punctual

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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